Technology that Triggers Habits LEADING TO HIGHLY RELEVANT CUSTOMER JOURNEYS

3LOQ’s Habitual AI platform is a data-driven system that triggers intent-driven usage of financial products by customers

By learning more about your customers

And how using your product has become an ingrained habit for them, Habitual AI generates a sequence of actions for each customer in the form of recommended features.

Engaging with these recommended features will lead:

Frequent users to pick up new habits aligned with your business goals

New or infrequent users to use the app more often and develop goal-driven habits

Habitual AI’s feature recommendations

also enable marketing messages and promotions to be primed for optimal reach and relevance.

Make Long-Lasting
Customer Connections

Reward-based promotional systems don’t look beyond encouraging a one-time customer action.

Offers need to be periodically updated to make sure people keep coming back, and there’s no reason for them to continue using the product if the external incentive is removed. This is a vicious cycle that ends with churn.

Habitual AI’s recommendations factor in user behaviour from all your platforms and channels, guiding customers to navigate your product in personally useful, habit-forming ways.

This holistic approach lets you earn trust and build long lasting relationships with your customers, rather than just creating a temporary incentive-based arrangement.

OUR DATA-DRIVEN APPROACH

Once deployed, Habitual AI automates highly valuable customer engagement by:

Learning how your product is used through financial profiling of customers

Understanding the steps leading up to habit formation within the customer journey

Identifying habitual and non-habitual users to generate a sequence of steps for every customer to follow

Building a habit, one feature recommendation at a time

What does all this
mean for you?

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Reduced churn with high customer engagement

Savings on marketing costs
with targeted promotions

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Higher revenue with recurring product usage

Hassle-free operations with full automation

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